Foreword:
- Moderators are volunteers for Hellfest
Production. They will do their best to help you and provide guidance when you need it. - Hellfest Production is liable for what’s written on this forum, moderators will use the tools provided by Discourse for any content infringing to the forum’s charter or French legislation.
- Moderators cannot delete any content that’s neither against French laws nor the Users Charter.
What are Moderators here for ?
- Interact with users and manage the platform.
- Share official information when provided by Hellfest Production.
- Preserve a respectful and peaceful atmosphere for discussions.
- Provide guidance and answer your questions about the festival and this forum.
- Pass your remarks and questions on to Hellfest Production when needed.
- Ensure that there are no contents infringing to existing laws or this forum’s policy and handle your reports about such contents.
Moderators are bound to:
- Act on this forum for the interest of Hellfest Production and users.
- Be impartial and fair to all users.
- Strictly follow the Users Charter and this Moderators Charter to avoid unfair sanctions.
- Commit to consult each other before any decision-making that’s not based on the Charters.
- Review users’ suggestions and remarks to improve the experience on this forum.