Hello foreign Hellbangers,
You’ll find in this topic the F.A.Q about tickets purchase for Hellfest’s 2024 edition.
Feel free to ask yours if it’s not already answered.
When will Hellfest 2024 tickets go on sale?
The first half of the 4-day passes was on sale on Tuesday June 27, 2023 at 1pm.
1st wave: SOLD OUT
The second half will go on sale during the last quarter of 2023 (date to be announced). 1-Day tickets at will be sold during the first quarter of 2024. Both sales are only accessible on https://tickets.hellfest.fr/.
Maximum of 2 tickets per purchase
Secondhand tickets can be purchased on Reelax Tickets only
IN ANY CASE, DON’T BUY TICKETS ON ANY OTHER SITE, NOT EVEN LIVE. Only Reelax Tickets guarantees you a unique and valid barcode.
What details are required for the purchasing process?
Below are the details you will need to provide to buy a ticket:
- Last name
- First name
- Email of person responsible for purchase
- Cell phone number
- Full postal address
- Date of birth
The person completing the purchase will be our only contact for any queries relating to this order (after-sales service, resale, refund, etc.).
Please check that the details you provided are correct and complete before validating!
Tick the « Ticket Refunded » option for each ticket that should benefit from this option.
Please note that the order is considered confirmed once all steps have been completed. The final confirmation is displayed at the end, including your order number and the e-mail address you entered to receive your ticket.
What are the conditions to access the half-price tickets?
To qualify for the half-fare ticket, you need to meet the following conditions:
- Age: open from age 6 to 16 (i.e. until the 17th’s birthday eve).
- Authorization: a parental authorization is required for the purchase. It will soon be available on https://hellfest.fr/.
- Number: Only one half-price ticket per adult.
Please present your full-price pass and the parental authorization form at the box office on the day of the event.
Children under 6 years of age are not admitted to the festival.
Can I get a refund if I can’t attend?
You can select a refund option during the purchase process for €9 per ticket.
You can exercise this option until May 17, 2024 at 00:00 (French time). You’ll be refunded of the tickets price, with the exclusion of management fees, i.e 329€.
Where can I download my HF 2024 pass?
You can access your order on https://tickets.hellfest.fr/.
You will need the e-mail address used to place the order + your order number starting with C
The order management menue allows you to change the name on the ticket as well.
Do not delete the e-mail containing your ticket nor rename the attachment. In case of an issue with your ticket, the name of the attachement contains the order number.
Don’t share pictures of your tickets with the QR Code as it may be stolen.